SaaSLabs

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Rated 5.00 out of 5

(2)

SaaS Labs is a global company offering AI-powered communication tools that help sales and support teams automate business processes.

Categories: Customer Success, Omnichannel Communication, Sales Engagement Platform (SEP)

Pricing Model: Subscription

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Updated: 04/07/2025

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AI-Powered Communication for Sales and Customer Service Teams

Smarter customer service made simple

Turn Site Visitors Into Sales Calls, Instantly

Appointment Scheduler for every business professional

Our numbers

357

Employees

Communication Software, Business Process Automation

Vertical

2016

Founded in

Not Disclosed

Funding Series

Not Disclosed

Funding Amount

Not Disclosed

Investors

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Try Before You Buy

SaaS Labs specializes in developing cloud-based software solutions to enhance productivity and streamline business process automation for sales and support teams. Their product suite includes tools like JustCall, a cloud phone system; Helpwise, a shared inbox platform; CallPage, a callback automation tool; and EasyCalendar, a scheduling solution. These products integrate seamlessly with over 100 CRMs, helpdesks, and business tools, enabling businesses to improve customer communication and operational efficiency.

Pros:

- Offers a diverse range of products catering to various business communication needs.
- Seamless integration with numerous existing tools enhances workflow efficiency.
- Focuses on AI-powered automation, reducing manual tasks and increasing productivity.
- Flexible pricing with no setup fees or annual contracts.

Cons:

- - Rapid expansion may lead to challenges in maintaining consistent product support.
  - Users might experience a learning curve when adopting multiple tools simultaneously.
  - Specific advanced features may require higher-tier subscriptions.
  - Limited information on certain product capabilities and updates.

Key Features:

JustCall: A cloud-based phone system enabling marketing, sales, and support teams to make, receive, record, and track calls, texts, and faxes directly from CRM or helpdesk platforms.
Helpwise: A shared inbox platform that consolidates customer communications into a single view, equipped with automation tools to distribute tasks among team members efficiently.
CallPage: A callback automation tool that facilitates immediate free phone callbacks to website visitors, connecting with potential leads in under 28 seconds.
EasyCalendar: A scheduling solution that allows users to create and share calendars, simplifying appointment bookings and integrating with other business tools for automation.

Key Integrations:

Customer Relationship Management (CRM): Salesforce, HubSpot, Zoho CRM, Pipedrive
Helpdesk Platforms: Zendesk, Freshdesk, Intercom
Communication Tools: Slack, Microsoft Teams
Marketing Automation: Mailchimp, ActiveCampaign
Analytics Platforms: Google Analytics

Pricing: Monthly plans start at $24 per user, with no setup fees or annual contracts.

Dedicated Support

Yes

Implementation Timeline

5 minutes.

Onboarding

Offers self-service documentation and resources to assist new users.

Sandbox

Compliance

Not Disclosed

Hashtags

AI Communication Tools Business Process Automation Cloud Phone System

Social Media

More Information

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Rated 5.00 out of 5

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