Bot9 AI
Bot9.AI is a no-code platform for building and deploying AI-driven chatbots to automate customer support and sales tasks.
Our numbers
Bot9.AI is an innovative no-code platform that empowers users to create and train sophisticated AI-driven chatbots designed for enhancing customer service and automating sales and support tasks. It provides tools for deploying chatbots across various channels such as Facebook Messenger, Intercom/Crisp Chat, Zendesk, and Freshdesk, aiding in automatic response to incoming tickets. The platform emphasizes the ease of content importation for chatbot training, allowing businesses to set up comprehensive support systems capable of handling multilingual inquiries efficiently. This functionality enables global customer support while eliminating the complexities associated with setup or translation efforts. Bot9.AI also integrates a CRM for customer management and a robust AI-powered help center. Furthermore, it includes an ‘Inbox’ feature for team collaboration, where conversations across deployed channels are overseen seamlessly. By crafting specific instructions, setting triggers, and designing actions, users can develop diverse workflows, leading to near-instant response times and potential reductions in customer support costs by up to 90%.
Pros:
- Easy no-code platform for chatbot creation
- Supports multilingual customer inquiries
- Integration with popular communication platforms
- Reduces customer support costs significantly
Cons:
- Requires initial chatbot training and setup
- Limited customization options for advanced users
- Dependency on third-party messaging platforms
Features:
- No-code platform - Build chatbots without programming knowledge
- Multilingual support - Automate responses in multiple languages
- CRM Integration - Manage customer data effortlessly
- Multi-channel deployment - Deploy chatbots across various communication channels
Integrations:
- Facebook Messenger - Engage customers directly on their preferred messaging app
- Zendesk - Enhance your existing support infrastructure with AI capabilities
Pricing:
- Subscription - Paid model offering different tiers based on features and usage
Implementation Timeline
Not Disclosed
Onboarding
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Sandbox
No
Compliance
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Buying Persona
CRO, VP of Sales, CMO, Product Marketing Manager, Customer Success Manager, VP
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