Connex AI
AI-powered customer engagement platform that revolutionizes how businesses connect with their customers through advanced omnichannel communication and business automation solutions.
Our numbers
ConnexAI has developed a comprehensive platform to enhance customer experience by integrating intelligent AI tools. The platform offers AI-driven analytics, conversational agents, and real-time coaching, enabling businesses to increase revenue, boost agent productivity, and elevate customer satisfaction.
Key Features:
- AI Agent: Provides cutting-edge conversational AI to handle customer interactions efficiently.
- AI Analytics: Supports data-driven decision-making with advanced analytics tools.
- Real-Time Coaching: Offers live guidance to agents during customer interactions to enhance performance.
- Omnichannel Support: Integrates various communication channels, including SMS, live chat, WhatsApp, voice, email, and social media, into a single platform.
- Gamify: Incorporates gamification elements to motivate and engage customer service teams.
- Workforce Management: Provides tools for efficient staff scheduling, calendar management, and overall workforce optimization.
Integrations:
- CRM Systems: Not Disclosed
- Automation Tools: Not Disclosed
- Analytics Platforms: Not Disclosed
- Communication Tools: It supports integration with various communication channels, such as SMS, live chat, WhatsApp, voice, email, and social media.
Pricing Tiers: Specific pricing details are not publicly disclosed. Interested parties are encouraged to contact ConnexAI directly for customized pricing information.
Dedicated Support
Yes
Implementation Timeline
Designed for quick deployment, allowing businesses to integrate and utilize the platform efficiently.
Onboarding
Yes, ConnexAI provides free setup and training to assist new users in effectively utilizing the platform.
Sandbox
No
Compliance
SOC 2
Company Stage
Series C
Hashtags
Social Media
Buying Persona
CRO, VP of Sales, CMO, RevOps
More Information
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