MiiTel

(0)

AI-powered cloud IP phone that transcribes and analyzes voice calls to improve sales and customer engagement.

Categories: AI Sales Assistant, CRM, Customer Engagement

Pricing Model: Not Disclosed

Updated: 06/02/2025

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Employees

220

Founded in

2017

Funding Series

Not Disclosed

Funding Amount

Not Disclosed

MiiTel Phone is an AI-powered cloud IP phone designed primarily for telephone sales and customer support. By integrating advanced voice analysis, this product automatically records, transcribes, and visualizes phone conversations. Its primary goal is to address the ‘black box’ problem, helping users understand what and how conversations unfold between clients and representatives. MiiTel Phone aids in boosting win rates and converting leads more effectively while promoting self-coaching among its users. The tool primarily targets sales professionals and customer service teams looking to make better-informed decisions and enhance customer interactions.

Pros:

Improves understanding of customer interactions through voice visualization
Boosts sales conversion rates with insights from call analysis
Facilitates self-coaching for sales and support teams
Seamless integration with other MiiTel products for process consistency

Cons:

Limited to voice-based interactions
Effectiveness reliant on AI accuracy
Initial setup and training might be required

Features:

Voice Transcription - Automatically converts call audio to text for easy reference.
Call Analysis - Provides insight into conversation dynamics to improve engagement strategies.
Self-Coaching Tools - Supports personal development within sales and support teams.

Integrations:

CRM Systems - Integrates with popular customer relationship management systems to enhance data synchronization.
Meeting Platforms - Seamlessly connects with online meeting tools for unified communication tracking.

Pricing:

Subscription - Please contact RevComm for detailed pricing.

Implementation Timeline

Not Disclosed

Onboarding

Not Disclosed

Sandbox

Compliance

ISO27001/ISMS

Hashtags

AI Sales Assistant Cloud Phone System Sales Automation

Buying Persona

VP of Sales, Sale Manager, Customer Success Manager

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