Numa AI Agents
Harness Generative AI to enhance dealership performance, improve customer loyalty, and empower employees to deliver exceptional experiences.
Numa introduces the first AI Agent platform specifically designed for dealerships, promising to transform how automotive businesses operate by rescuing missed calls, automating scheduling, and ensuring comprehensive communication visibility. Targeting car dealerships, the platform aims to boost dealership performance, turning customers into loyal patrons by delivering outstanding service experiences. It offers solutions such as automated appointment booking with AI voice technology, smart routing and labeling of customer interactions, and real-time visibility into customer communications through pre-built DMS integrations.
Beyond operational efficiency, Numa focuses on creating unforgettable dealership experiences by automating status updates to keep customers informed and service advisors unburdened, thereby elevating Customer Satisfaction Index (CSI) scores. Dealerships can handle increased customer demand without additional headcount, ensuring every call and appointment is managed effectively, cementing customer loyalty and service excellence.
Pros:
- AI-driven missed call rescue
- Automated scheduling and appointment booking
- Enhanced communication visibility
- Boost in customer satisfaction and loyalty
Cons:
- Dependent on AI technology for communication
- Requires integration with existing systems
- Potential initial setup and learning curve
Features:
- AI-driven missed call rescue - Ensures every customer call is answered and managed effectively.
- Automated scheduling and appointment booking - AI voice technology to streamline appointment scheduling without human intervention.
- Smart routing and labeling - Manages customer interactions to meet dealership needs and priorities.
- Status updates and customer engagement - Automated updates to enhance customer satisfaction and load management for service advisors.
Integrations:
- DMS - Pre-built DMS integrations for visibility into customer conversations and live activity.
Pricing:
- Subscription-based model - Comprehensive platform for dealership operations.
Implementation Timeline
Not Disclosed
Onboarding
Not Disclosed
Sandbox
No
Compliance
Not Disclosed
Hashtags
Buying Persona
CRO, VP of Sales, Director, Customer Success Manager, VP
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