SaaSLabs
SaaS Labs is a global company offering AI-powered communication tools that help sales and support teams automate business processes.
Our numbers
SaaS Labs specializes in developing cloud-based software solutions to enhance productivity and streamline business process automation for sales and support teams. Their product suite includes tools like JustCall, a cloud phone system; Helpwise, a shared inbox platform; CallPage, a callback automation tool; and EasyCalendar, a scheduling solution. These products integrate seamlessly with over 100 CRMs, helpdesks, and business tools, enabling businesses to improve customer communication and operational efficiency.
Pros:
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- Offers a diverse range of products catering to various business communication needs.
- Seamless integration with numerous existing tools enhances workflow efficiency.
- Focuses on AI-powered automation, reducing manual tasks and increasing productivity.
- Flexible pricing with no setup fees or annual contracts.
Cons:
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- Rapid expansion may lead to challenges in maintaining consistent product support.
- Users might experience a learning curve when adopting multiple tools simultaneously.
- Specific advanced features may require higher-tier subscriptions.
- Limited information on certain product capabilities and updates.
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Key Features:
- JustCall: A cloud-based phone system enabling marketing, sales, and support teams to make, receive, record, and track calls, texts, and faxes directly from CRM or helpdesk platforms.
- Helpwise: A shared inbox platform that consolidates customer communications into a single view, equipped with automation tools to distribute tasks among team members efficiently.
- CallPage: A callback automation tool that facilitates immediate free phone callbacks to website visitors, connecting with potential leads in under 28 seconds.
- EasyCalendar: A scheduling solution that allows users to create and share calendars, simplifying appointment bookings and integrating with other business tools for automation.
Key Integrations:
- Customer Relationship Management (CRM): Salesforce, HubSpot, Zoho CRM, Pipedrive
- Helpdesk Platforms: Zendesk, Freshdesk, Intercom
- Communication Tools: Slack, Microsoft Teams
- Marketing Automation: Mailchimp, ActiveCampaign
- Analytics Platforms: Google Analytics
Pricing: Monthly plans start at $24 per user, with no setup fees or annual contracts.
Dedicated Support
Yes
Implementation Timeline
5 minutes.
Onboarding
Offers self-service documentation and resources to assist new users.
Sandbox
No
Compliance
Not Disclosed
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