
STELLA Automotive AI
Revolutionary AI-driven customer engagement platform for automotive dealerships, designed to enhance productivity and customer satisfaction.
STELLA Automotive AI is a comprehensive conversational AI platform specifically designed for the automotive industry. Developed by industry experts and trusted by Microsoft, it serves as the ultimate technology solution for dealerships. With its advanced AI capabilities, STELLA automates customer interactions, manages inbound calls, and provides personalized communication via phone, SMS, and web chat. The platform aims to streamline dealership operations by integrating seamlessly with existing software, enhancing customer experiences, and boosting overall efficiency.
STELLA offers omni-channel capabilities, cutting-edge analytics, and robust security features, making it an invaluable tool for businesses looking to optimize operations and improve customer service. Dealers can rely on its scalable and customizable solutions to handle tasks such as booking appointments and transferring messages, ultimately freeing staff to focus on more critical tasks and elevate interactions with guests.
Rated as a top choice in automotive AI by its users, STELLA not only increases productivity but also delivers a consistent branded experience, ensuring customer satisfaction and engagement. Whether it’s handling inquiries under two minutes or providing seamless integration across all dealership functions, STELLA delivers unparalleled service and business value.
Pros:
- Automates customer interactions across multiple channels
- Seamless integration with existing dealership software
- Enhanced security and analytics
- Scalable and customizable for various dealership sizes
Cons:
- Specifically tailored for the automotive industry
- Full capability dependent on dealership’s existing technology infrastructure
- Requires initial setup and training for optimal use
Features:
- Omnichannel Communication - Handles interactions via phone, SMS, and web chat.
- Advanced AI Analytics - Provides comprehensive insights to improve customer experience.
- Scalability - Grows with your business needs.
- Robust Security - SOC-2 compliant infrastructure ensuring data safety.
Integrations:
- Microsoft Copilot - Complete integration for enhanced AI functionalities within dealership operations.
Pricing:
- Enterprise Plan - Comprehensive access to all features with dedicated support and customization options.
- Basic Plan - Core functionalities for smaller dealerships seeking essential automation capabilities.
Implementation Timeline
Not Disclosed
Onboarding
Not Disclosed
Sandbox
No
API Available
Compliance
SOC-2
Hashtags
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